This website is operated by Propulsion Consulting S.A.S.U (Hobbywing UAV Europe). We collect and process personal data only for the purposes of processing orders, responding to inquiries, providing customer support, and fulfilling legal obligations. We do not sell or misuse customer data. Data may be shared only with trusted service providers such as payment processors (Stripe, PayPal) and logistics partners strictly for order fulfillment.

Privacy Policy

At Hobbywing UAV (“we,” “us,” or “the Company”), we are committed to protecting the privacy of our customers, visitors, and users of our website https://hobbywinguav.com (the “Website”).
This Privacy Policy explains how we collect, use, store, and protect personal information obtained through the Website.

The collection of users’ personal information is not the primary purpose of this Website and is limited to what is strictly necessary for its operation.

This Privacy Policy applies only to this Website and does not apply to third-party websites that may be accessible via links. We encourage users to review the privacy policies of any third-party websites they visit.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

1. Types of Information Collected

Non-Personal Information

We may automatically collect certain non-personal information related to your interaction with the Website, including but not limited to:

  • IP address

  • Browser type

  • Device type

  • Referring URL

  • Country or region

  • Pages visited and usage data

This information is collected in an aggregated and anonymous manner and is used to improve website performance, security, and user experience.

Personal Information

Personal information is collected only when voluntarily provided by the user, such as when:

  • Placing an order

  • Creating an account

  • Contacting customer support

  • Submitting inquiries

Personal information may include:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Payment information, such as credit card details, is processed exclusively through SSL-encrypted third-party payment providers.
Hobbywing UAV does not store full payment card details on its servers.

Personal information is used solely for the purpose for which it is collected, unless prior user consent is obtained.

2. Use of Information

Collected information may be used to:

  • Process and fulfill orders

  • Communicate order status and shipping updates

  • Provide customer support and warranty services

  • Improve website functionality and security

  • Comply with legal and regulatory obligations

We do not use users’ personal information or images for advertising or marketing purposes without prior explicit consent.

3. Data Sharing

Hobbywing UAV does not sell, rent, or trade users’ personal or contact information.

Personal data may be shared only with trusted third-party service providers strictly necessary for business operations, such as:

  • Payment processors

  • Shipping and logistics partners

  • Technical and hosting service providers

These parties are contractually required to protect personal data and use it only for the intended purpose.

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

All sensitive data transmissions are protected using secure, encrypted technologies.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

5. Public Content

Any information voluntarily submitted by users for public display (such as product reviews or comments) may be visible to other visitors on the Website.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to ensure proper functionality, analyze website traffic, and enhance user experience.

Detailed information regarding the cookies in use, their purpose, duration, and provider is available in the table below, which is automatically generated and regularly updated by our cookie management platform.

Users may modify or withdraw their cookie consent at any time via the cookie settings available on the Website.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, you may contact us at:

Email: contact@hobbywinguav.com
Website: https://hobbywinguav.com

8. Acceptance of This Policy

By using this Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.
If you do not agree, please discontinue use of the Website.